Trailer Update
- When drivers are changing trailers mid day they are NOT clicking the “Check for Update” button within welltrax
- Here are the steps a driver should take to update their trailer
- Logout of Welltrax(home screen > log out button)
- Go to Geotab driver and from dashboard click on truck/trailer
- Click on minus button then attach new trailer
- Once new trailer is assigned/attached, driver needs to click top left three horizontal bar menu. Driver clicks Settings
- Driver then clicks Check For Updates. Once spinning blue circle stops spinning then update is complete(this is what sends the new trailer back to geotab). unfortunately when a driver changes trailers in geotab, geotabs cloud is not updated. We have asked for this enhancement and its on their list. If a driver updates a truck in geotab it immediately updates truck in geotab cloud(just trailer doesn’t do this)
- Driver then presses 3 horizontal bars in top left corner and clicks welltrax. This will then log driver back into welltrax with new trucks/trailer.
- Click on minus button then attach new trailer