PakEnergy Support Portal
Welcome
Login
Sign up
Home
Solutions
Enter your search term here...
Search
Login
or
Signup
to submit a new ticket
Check ticket status
Knowledge base
PakEnergy Docs (DocVue Cloud)
PakEnergy Document Management (PakDocs)
10
FAQs
Pak Docs AP Workflow Overview
How to Approve an Invoice
Detail Entry Coding Lines (Descriptions)
Correct Image Quality in Chrome or Edge
View all 10
PakEnergy Document Exchange User Help
PakEnergy Document Exchange (PakExchange)
3
Initial Setup Articles
Owner/Operator Articles
Vendor Articles
PakEnergy Intelligence
Navigation
9
General FAQs
Logging in - Intelligence
Getting Familiar with Intelligence
Dashboard Panel
Page Views
View all 9
Creating Dashboards and Widgets
6
Create a Dashboard
Add Titles or Headers to a Dashboard
Adding Widgets to the Dashboard
Resizing Widgets
Copying Existing Widgets to Create New Ones
View all 6
PakEnergy Production Support
General FAQs
1
Scout Hierarchy & Term Definitions
Scout Office or Web Portal Users
1
Getting Started in Scout - Office Users
Scout Field or iPad Users
1
Getting Started in Scout - Field Users
PakEnergy Transportation
AWS Conversion FAQ
3
Settings Transfer?
Dev Tools for PDF View
Can't see profiles
Geotab
16
Overview
Portal - Map
Portal - Activity
Portal - Engine and Maintenance
Portal - Rules and Groups
View all 16
Samsara
2
SAMSARA Shipments Added to Samsara from Welltrax
Samsara Portal Login
Transportation Release Notes
15
2/17/21 Release Notes
3/25/21 Release Notes
3/31/21 Release Notes
5/24/21 Release Notes
5/26/21 Hotfix Release Notes
View all 15
Portal - Setup
31
Web Portal Access Credentials
Portal Login Error: "Invalid Credentials"
How to Edit An Existing Driver
How to Search For Pickup Locations
How to Setup Administrator, Company, Users, User Groups and Documents
View all 31
Portal - Load
4
How To Determine Loaded Miles
How to Import Loads
How to Manage Open Loads and Nomination/Drop Off Deliveries
How To Add Load
Portal Dispatch
6
Cancel/Omit/Delete a Load
View Current HOS Status and Hours On Dispatch Board: Geotab Integration
How to Message A Driver
How to Manage Scenarios and Build Directions/Loaded Miles Between Pickup and Drop Offs
How To Assign and Dispatch Loads To Drivers
View all 6
Portal - Review
5
How To Import Tickets
How To Review Fuel Purchases
How to Review/Query Loads and Tickets
How To Review Vehicle Maintenance
How To Review DVIR
Portal - Reports
5
Setup Zoho Analytics(place holder for complete guide)
How to Download to a Specific Folder
Request A Custom Report
How to Run A Report: Load Detail Advanced, Run Ticket, Custom Reports
How To Send Out A Driver Shift/Schedule Email
Portal - Finance
10
How to Edit A Ticket's Invoice or Payroll Values
How To Recalculate Tickets For Invoice or Payroll
How to Edit A Payroll Settlement, Add To or Remove Tickets From A Settlement
How to Create A Payroll Settlement
How To Update Fuel Surcharge Diesel Prices
View all 10
Tablet - Troubleshoot
10
Setup Driver Outlook Email via Gmail Exchange Server
Cognitive Printer Issues
Invalid Company Name Error (Transportation App)
Driver Unable to Arrive at Lease Site
Unable to Charge: Tablet Drained to 0% and is not Charging
View all 10
Tablet - Overview
5
Driver Training Manual - TMS
Driver Training Manual With Geotab - TMS
Driver Training Manual - Crude
Driver Training Manual With Geotab - Crude
Driver Training Video
Portal - Troubleshoot
1
Geotab Integration Fix
Tablet - Login, Logout and Shift Selection
11
How To Logout of Welltrax and Geotab
How to Login To Geotab and Welltrax
Day Driver Forgets To Logout And Night Driver Logs In
Transportation Mobile App Not Launching
Unable To Reach The Server When Driver Logs In
View all 11
Tablet - Home Screen
3
How to Add a Maintenance Charge
How to Add a Fuel Purchase
Checking the Current Version of Transportation on a Tablet
Tablet - Load Summary
4
How to Reprint A Load Ticket
How to Refresh a Load
Driver Reroutes Oil Depot or Drop Off
How to Create a Driver Added Load
Tablet - Driving to Pickup
1
Troubleshooting Google Maps
Tablet - Pickup Screen
4
How to Take a Picture/Video
How To Create A Split Pickup On Same Location
How to Reject a Load When at Pickup
Transportation updating layout guide
Tablet - Driving to Dropoff
1
Troubleshooting Google Maps
Tablet - Drop Off Screen
0
Tablet - Bluetooth and Printers
15
Pairing Brother Tablet to a Printer
Pairing A Bluetooth Printer To Transportation
How to Pair your Bluetooth Printer (video)
How To: Configure a Brother RJ4230B
Printer Compressing Text
View all 15
API
1
How To Access Transportation SDK/API
Fun Marketing Videos
3
Assigning Loads WIth Ease
Trucking Deadhead
When Drivers Get Lost
