if we get call about run ticket or excel not downloading a pdf or xls file. GO to settings > dev tools > and then click on the two calls below. click on header tab and then look for PDF or XLS
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/71000186067/original/5nR5NaVJvH0ivT-UyPKWAVUBOK4jdPjEow.png?1633404514)
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/71000186066/original/JrJ2vMbm3h4NTFZ7tcRHTWjMGtDUYvdZHQ.png?1633404514)
Modified on: Mon, 4 Oct, 2021 at 10:28 PM
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