How to Create a Status Reason for Canceled Or Reject Loads
Modified on: Mon, 27 Sep, 2021 at 11:56 PM
Load Statuses are used when drivers are on-site, and after often customized for Reject Reasons when a driver rejects a load. The driver can select a particular status from a drop down menu while at a pickup site.
- Click Setup, Definitions, and Reason Code.
- On the left side, you will see all the existing reason codes. You can sort them by status using the Filter Option, after clicking on the drop down.
- On the right side, you can create a new reason code or edit an existing one
- Make sure the status is active otherwise it will not show up on the driver's tablet
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