Load Statuses are used when drivers are on-site, and after often customized for Reject Reasons when a driver rejects a load. The driver can select a particular status from a drop down menu while at a pickup site.

Step-by-step guide

  1. Click Setup, Definitions, and Reason Code.

  2. On the left side, you will see all the existing reason codes. You can sort them by status using the Filter Option, after clicking on the drop down.
  3. On the right side, you can create a new reason code or edit an existing one

  4. Make sure the status is active otherwise it will not show up on the driver's tablet