How to Reject a Load When at Pickup

Step-by-step guide

1. Go to the Load Menu by selecting the House icon and then Load icon.
   
   
2. Go to the pickup screen by starting or resuming your current load. Fill in all the required fields on the pickup form. Then click on the Status dropdown.
   
   
3. Choose Reject.
   
   
4. Click on the Reject Reason dropdown at the top right of the screen.
   
   
5. Choose a Reject Reason from selection menu.
   
   
6. Select the Notes/Additional Charges button.
   
   
7. Fill in Reject Notes field and then press Done.
   
   
8. Click on Sign & Print button at the bottom right, then print ticket out by pressing Confirm Signature & Print button.
   
   
9. Select Reject Load button at bottom right when it turns orange to finish this load.