Problem

  • Zebra RW420 or ZQ520 not printing
  • Printer has no power
  • Print Error Delivery Mode
  • Poor or faded print


Solution

  1. Attempt a unpair/re-pair.
  2. Remove printer from cradle and re-dock it (if printer has battery, pull battery for 5 seconds, put battery back in).
  3. Open latch on printer and move metal feed rod to clear obstructions.
  4. Ensure printer paper feeds under roll, not over it.