PakEnergy Support Portal

After you log into the tablet remotely, find the driver's Gmail app. You should find it in a folder entitled "Google" The first screen you ...

Common issue: Printers may print out a quarter ticket's worth of extra paper, or several blank pages after printing a single ticket. Solution: ...

If a driver is receiving the "Invalid Company Name" error within the Transportation app on their tablet when attempting to login, try the followin...

If the instance a driver cannot arrive at the lease site the following troubleshooting steps need to be followed AFTER launching Rescue on the drivers' ...

Problem The Android Tablet's power was drained to 0% and is not charging anymore Solution Note: Android Tablets have a lithium ion battery. First, t...

If any of the below issues are occurring, a reset on the tablet may help resolve the issue: Performs slowly Freezes Switches off or unexpectedly turns o...

By holding in the Feed Paper and Bluetooth buttons at the same time and Turning the printer on, it will enter Boot Mode, indicated by a solid green Status L...

Problem After logging in, a driver may be unable to locate their truck from the auto populated list on Geotab. Solution Although this field usuall...

Solution 1: Clear cache and data for the app. 2: Uninstall the app 3. Delete vertrax2 or vertrax3 folder 4: Restart the tablet 5 Download the app from 

Drivers may accidentally enable this Accessibility option on their tablets. This will cause the tablet to read out everything on screen and will require the...