Tablet - Troubleshoot
After you log into the tablet remotely, find the driver's Gmail app. You should find it in a folder entitled "Google" The first screen you ...
Tue, 28 Sep, 2021 at 12:25 AM
Common issue: Printers may print out a quarter ticket's worth of extra paper, or several blank pages after printing a single ticket. Solution: ...
Tue, 28 Sep, 2021 at 12:25 AM
If a driver is receiving the "Invalid Company Name" error within the Transportation app on their tablet when attempting to login, try the followin...
Fri, 2 Sep, 2022 at 4:33 PM
If the instance a driver cannot arrive at the lease site the following troubleshooting steps need to be followed AFTER launching Rescue on the drivers' ...
Sat, 24 Sep, 2022 at 11:34 AM
Problem The Android Table's power was drained to 0% and is not charging anymore Solution Note: Android Tablets have a lithium ion battery. First, tr...
Tue, 28 Sep, 2021 at 12:27 AM
If any of the below issues are occurring, a reset on the tablet may help resolve the issue: Performs slowly Freezes Switches off or unexpectedly turns o...
Tue, 28 Sep, 2021 at 12:27 AM
By holding in the Feed Paper and Bluetooth buttons at the same time and Turning the printer on, it will enter Boot Mode, indicated by a solid green Status L...
Tue, 28 Sep, 2021 at 12:27 AM
Problem After logging in, a driver may be unable to locate their truck from the auto populated list on Geotab. Solution Although this field usuall...
Sun, 3 Oct, 2021 at 3:10 AM
1.clear cache and data for the app. 2.uninstall the app 3.delete vertrax2 or vertrax3 folder 4.restart the tablet 5.download app from playstore
Sat, 24 Sep, 2022 at 11:35 AM
Drivers may accidentally enable this Accessibility option on their tablets. This will cause the tablet to read out everything on screen and will require the...
Sun, 12 Dec, 2021 at 6:01 PM