If any of the below issues are occurring, a reset on the tablet may help resolve the issue:
  • Performs slowly
  • Freezes
  • Switches off or unexpectedly turns off and back on
  • Displays error messages
  • Is unable to install or update applications

Step-by-step guide

  1. Press and Hold the Power key.
  2. Release the Power key when the screen turns off.
  3. Press the Power key.
  4. Release when the screen turns on.
  5. Test your device to see if the issue is resolved.